Contact Us
For more information about Pet Poison Helpline™, please visit our Frequently Asked Questions (FAQ) or email us at info@petpoisonhelpline.com. We welcome general questions regarding our service through our e-mail, but please understand that an immediate reply will not always be possible.
If your pet has ingested something potentially harmful, please call 800-213-6680 immediately! Time is a critical factor with potential poisonings. Please be aware that due to the urgency of medical recommendations concerning poisonings and the fact that email is not the optimal venue for providing those recommendations, it is advised that you contact Pet Poison Helpline directly by phone. This telephone-based consultation service is available 24/7.
Pet Poison Helpline
A service of SafetyCall International
8009 34th Avenue South, Suite 875
Bloomington, MN 55425
USA
General information: 1-866-823-1588
Pet Poison Helpline: 1-800-213-6680
If you're calling from the Caribbean or US Virgin Islands for poisoning assistance 24/7, you can call us toll-free at 877-416-7319. Other Caribbean islands can reach us at (011)-1-952-853-1716.
For account questions, or any additional needs, please contact Kim Wilharber, Coordinator of Services at (866) 823-1588.
Sign up for our complimentary newsletter
Interested in getting our quarterly newsletter for some free toxicology tips? Contact us at info@petpoisonhelpline.com and we'll send you the latest in pet care news and safety tips when it comes to pet-proofing your house from household toxins!
Gift cards
Interested in purchasing a gift card for that chow-hound Labrador retriever owner in your life? You can purchase $35 gift cards with a pre-assigned case number, allowing the pet owner to call in at no charge. If you're a veterinary clinic, consider pre-purchasing gift cards with case numbers - this allows you to lock in at the cost-effective rate of $35/case indefinitely! These cards don't expire, and you can load up now. Please contact us at info@petpoisonhelpline.com if you're interested.
Overnight position for a veterinarian
Pet Poison Helpline is seeking to fill a full time, overnight veterinary position. Requirements for the position include a DVM or comparable degree and an interest in the field of toxicology. Board-certification in toxicology (DABT or DABVT), along with completion of a small animal internship, is preferred. Exceptional communication skills, previous ER experience (3 year minimum), the ability to multi-task, strong computer literacy, and typing proficiency is required. Willingness to complete advanced, rigorous training is necessary (for toxicology and EMT certification, which is a 1-2 month program). Duties include providing veterinary toxicology recommendations at a call center. Shifts are typically 8 hours long and begin at 12am – 8 am, with the availability for a rotating 3- and 4- shift work week. Benefits (i.e., health, dental, 401K, etc.) and paid-time off, along with continuing education opportunities available. Applications should be received by May 15, 2010.
We offer competitive wages, expertise in a fascinating field, and a friendly and casual work environment. A minimum of a one year commitment is required due to the extensive nature of training. Applications, including curriculum vitae, letter of interest, and the names of 3 references should be sent to:
Justine A. Lee, DVM, DACVECC
Pet Poison Helpline
8009 34th Ave South, Suite 875
Bloomington, MN 55425
Continuing education (CE)
Are you a veterinarian or certified veterinary technician (CVT) in the Twin Cities, Minnesota area? Join us for our quarterly complimentary CE sponsored by Bayer Animal Health. The next CE will be on June 24, 2010 from 7-9pm on "Cutting edge topics in toxicology: intravenous lipid therapy and updates with activated charcoal." Space is limited to 40 people, so RSVP at info@petpoisonhelpline.com ASAP!
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